Privacy Policy

Introduction

GlobalForumium B.V. ("we," "our," or "us") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website globalforumium.info or use our real estate services.

Data Controller Information

The data controller for your personal information is GlobalForumium B.V., a company registered in the Netherlands with registration number NL63728197, located at Beukenlaan 280, 9737 AP Groningen, Netherlands.

Data We Collect

We collect various types of information to provide and improve our real estate services. The data we collect includes:

• Personal Information: Name, email address, phone number, postal address
• Property Information: Property preferences, budget range, location requirements
• Communication Data: Records of correspondence, enquiry details, consultation notes
• Technical Information: IP address, browser type, device information, website usage data
• Marketing Data: Communication preferences, marketing consent records

How We Use Your Information

We use the collected information for the following purposes and have lawful basis under GDPR for each use of your data:

• Service Provision: To provide real estate services, property matching, and consultation (Legal basis: Contract performance)
• Communication: To respond to enquiries, provide updates, and maintain client relationships (Legal basis: Legitimate interest)
• Legal Compliance: To comply with legal obligations and regulatory requirements (Legal basis: Legal obligation)
• Marketing: To send promotional materials and service updates with your consent (Legal basis: Consent)
• Website Improvement: To analyse website usage and improve user experience (Legal basis: Legitimate interest)

Cookies and Tracking Technologies

We may use cookies and tracking technologies for analytics, advertising, and remarketing purposes, including Google Ads. These technologies help us measure campaign effectiveness, deliver relevant advertisements, and improve our services. You can manage your cookie preferences at any time through our cookie consent banner. For detailed information about our use of cookies, please see our Cookie Policy.

Data Sharing and Disclosure

We may share your information with:

• Service Providers: Third-party companies that help us provide our services
• Legal Authorities: When required by law or to protect our legal rights
• Property Partners: Other real estate professionals involved in transactions (with your consent)
• Analytics Providers: Google Analytics and similar services for website analysis

Your Rights

Under GDPR, you have the following rights regarding your personal data:

• Right of Access: Request copies of your personal data
• Right to Rectification: Request correction of inaccurate or incomplete data
• Right to Erasure: Request deletion of your personal data
• Right to Restrict Processing: Request limitation of data processing
• Right to Data Portability: Request transfer of your data to another service
• Right to Object: Object to processing based on legitimate interests
• Right to Withdraw Consent: Withdraw consent for marketing communications

Data Retention

We retain your personal data for as long as necessary to provide our services and comply with legal obligations. Generally, we keep client data for 7 years after the last interaction for legal and regulatory compliance. Marketing data is retained until you withdraw consent or for 3 years of inactivity, whichever comes first.

Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. This includes encryption, access controls, and regular security assessments.

International Data Transfers

Some of our service providers may be located outside the European Economic Area (EEA). When we transfer your data outside the EEA, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses or adequacy decisions.

Contact Information

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:

Complaints

If you are not satisfied with how we handle your personal data, you have the right to lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens) or your local supervisory authority.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on our website with an updated "Last updated" date. We encourage you to review this Privacy Policy periodically.

Legal Basis for Processing

We process your personal data based on various legal grounds under GDPR, including your consent, contract performance, legal obligations, and our legitimate interests in providing excellent real estate services and maintaining client relationships.